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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Silio Garcia

Silio Garcia

September 4, 2026

5  out of  5
rating by Silio Garcia
"I have been a State Farm customer for over 4 decades. The Charlie McQueeny’s agency has been awesome throughout our 3 and on half decades in Charleston. Lynn McQueeney is incredibly personable, knowledgeable, and willing to help with any and all insurance matters. My loyalty to State Farm and this agency specifically, is due to the many years I have counted and depended on Lynn, to answer all of my concerns, and come up with solutions to any and all of my car and home insurance needs. I highly recommend this agency for all of your insurance needs!!!"
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Bernie Still

September 4, 2026

5  out of  5
rating by Bernie Still
"Great experience from start to finish! Charles and Ian took great care of us. Two thumbs up!!"
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Twaun K

September 4, 2026

5  out of  5
rating by Twaun K
"Abbi was such a sweet person! She was respectful and had patience. She found the best quote for my car! I would recommend that you speak with her if your thinking about getting State Farm Insurance!"
We responded:
"Thanks for the wonderful review, Twaun! It’s wonderful to know Abbi was patient, respectful, and able to help you find the right car insurance quote. We’re thankful for your recommendation and will be here whenever you need a hand with your insurance!"
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McKenna Rugheimer

September 4, 2026

5  out of  5
rating by McKenna Rugheimer
"Everyone is so helpful, nice, and so easy to talk to. 10/10 experience every time"
We responded:
"Thanks for the shoutout, McKenna! We're delighted to hear that you find our team helpful and easy to talk to. It's great to know that you've consistently had a 10/10 experience with us. If you ever need assistance with your insurance needs, feel free to reach out."
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David Cohan

August 31, 2026

5  out of  5
rating by David Cohan
"Everyone is always very helpful and friendly and they go out of their way to help been with them for over 26 yrs and I have my house and car with them"
We responded:
"Thank you so much for your continued trust and loyalty over the past 26 years! We’re delighted to hear that our team has always been helpful and friendly, and that we’ve been able to assist you with your home and car insurance. We truly value having you as part of our family and look forward to serving you for many more years to come!"
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Denise Smalls

August 31, 2026

5  out of  5
rating by Denise Smalls
"Everyone is very professional and caring at this location. Willing to go the extra mile for their customers. I've been with Charlie McQueen insurance for over 20 plus years. Would definitely recommend to anyone!"
We responded:
"Denise, having your trust for over two decades is incredibly meaningful to us! We love knowing that our team has continued to give you the kind of professional, dedicated service you can count on. Thanks for being with us all these years and sharing your recommendation!"
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Courtney Scott

August 27, 2026

5  out of  5
rating by Courtney Scott
"Nick Coleman was AMAZING! He was very helpful and answered all of my questions. This agency is truly the BEST!"
We responded:
"We love hearing that Nick was able to make your experience a positive one, Courtney! Taking the time to answer questions thoroughly is something our team cares about. Thanks for the glowing feedback and for recognizing Nick’s efforts!"
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Debbie Thompson

August 27, 2026

4  out of  5
rating by Debbie Thompson
"I have been with this company many years and I definitely have no complaints. This office is very helpful when you call them."
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Nate Meredith

August 26, 2026

5  out of  5
rating by Nate Meredith
"I had an excellent experience working with Abbi Martin! She was very professional, knowledgeable, friendly, and genuinely took the time to understand my needs. She helped me find ways to lower my car insurance while still making sure I had the coverage I needed.

I really appreciated how clearly she explained everything and how easy the entire process. It’s not often you find someone who truly goes the extra mile to help their customers save money. I’m very happy with the service I received and would highly recommend this agent to anyone looking for great customer service and a better rate on their car, renters or any other kind of insurance!"
We responded:
"We truly enjoyed reading your review, Nate. We're delighted to hear about your positive experience with Abbi Martin and how she assisted you in finding the right car insurance coverage while saving money. Our team is committed to providing exceptional service, and it's great to know Abbi went the extra mile for you. If you ever need further assistance with your insurance needs, feel free to reach out."
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Gervais DuPre

August 26, 2026

5  out of  5
rating by Gervais DuPre
"Olivia is a pleasure to deal with!"
We responded:
"Gervais, thanks for the kind rating! We’ll keep doing what we can to make your insurance experience a positive one."
Profile photo of Paeden Dubiel

Paeden Dubiel

August 26, 2026

5  out of  5
rating by Paeden Dubiel
"I just switched to State Farm car insurance after being with Progressive for years. I’ve been too busy to even consider switching until Nick reached out with a new-and much lower-quote. He was so kind and helpful, gave me all the information I needed to know when it came to switching and helped guide me in the right direction. I’m very happy to have switched!"
We responded:
"Paeden, it was a pleasure having Nick help make your transition to State Farm a smooth one! We’re glad he could find you a more affordable quote and make the process feel easy from start to finish. Thanks for choosing our team, and we’re always here if you ever need anything!"
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Jakob Obenaus

August 24, 2026

5  out of  5
rating by Jakob Obenaus
"Nicks was great he deserves a raise!"
We responded:
"Jakob, it’s always nice to hear when a team member really makes an impression! Nicks clearly went above and beyond to make your experience a positive one. Thanks for taking the time to recognize the great service and share your feedback!"
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Terri Yadon

August 20, 2026

5  out of  5
rating by Terri Yadon
"Charlie McQueeney’s State Farm agency has been so easy to work with and one of the best auto insurance experiences I’ve had. Ian was very helpful and a pleasure to talk with, answering all my questions and concerns. Highly recommend!"
We responded:
"Thanks for the kind words and for recommending our agency, Terri! We're delighted to hear that Ian made your auto insurance experience smooth and enjoyable. If you have any more questions or need assistance in the future, feel free to reach out to our team."
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Francisco Cobb

August 20, 2026

5  out of  5
rating by Francisco Cobb
"Nick, the agent is amazing. I’m trying to get this insurance two years ago and he never get up Nick. Thank you very much and Statefarm appreciate it. You are the best."
We responded:
"It's great to hear that Nick has been such a dedicated agent in helping you with your insurance needs. We truly value your trust in our agency and are here to assist you whenever you need. Thank you, Francisco, for your feedback!"
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Rahi Patel

August 19, 2026

5  out of  5
rating by Rahi Patel
"Nick at Charlie McQueeney State Farm is the best! Extremely personable and always helpful when needed. I’ve been with State Farm for two years now for my auto & health insurance and I have nothing but good things to say! Thank you Nick and State Farm!"
We responded:
"Rahi, two years of working with Nick is something we’re grateful for! It’s wonderful to know his personable approach and helpful service have made a difference with both your auto and health insurance. Thanks for sticking with our team and sharing your experience!"
Profile photo of Huyen Dang

Huyen Dang

August 19, 2026

5  out of  5
rating by Huyen Dang
"Excellent service and reasonable price quote"
We responded:
"A positive experience is always worth sharing, Huyen! We're glad to hear that you found our service excellent and our price quote reasonable. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
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jerry fowler

August 19, 2026

5  out of  5
rating by jerry fowler
"Just great people love love"
We responded:
"Jerry, we love hearing that you had such a positive experience with our team! Thank you for taking a moment to share your feedback and let us know we’re on the right track."
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Steven Cogley

August 18, 2026

5  out of  5
rating by Steven Cogley
"Super knowledgeable and helpful! Got me the best premiums I’ve had I a while! Thanks for your time and efforts!"
We responded:
"Steven, it’s wonderful to hear from you! We're glad to hear that you found our team knowledgeable and helpful in securing the best premiums for you. If you ever have more questions or need assistance with your insurance needs, feel free to reach out."
Profile photo of Niah Jefferson

Niah Jefferson

August 17, 2026

5  out of  5
rating by Niah Jefferson
"As a first time driver Olivia made it very easy to set up insurance for myself, she even helped me save!!! Super kind agents here !!"
We responded:
"Niah, sounds like Olivia made your first insurance experience a good one! We’re grateful she could help you get everything set up and find a price that worked for you. Thanks for taking a moment to recognize her help!"
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Edward Fahney

August 14, 2026

5  out of  5
rating by Edward Fahney
"Friendly and efficient"
We responded:
"Edward, we’re glad to see your five-star rating. Thanks for letting us know we’re doing a good job!"
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Michael Root

August 12, 2026

5  out of  5
rating by Michael Root
"Nick was very helpful for getting a new policy started!"
We responded:
"Thanks for trusting us, Michael! It's great to hear that Nick was able to assist you with starting a new policy. If you have any more insurance needs in the future, feel free to reach out to our team."
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Melissa Jenerette

August 6, 2026

5  out of  5
rating by Melissa Jenerette
"Love working with Lynn! Thank you!!"
We responded:
"What a joy to read—thank you, Melissa! Lynn is dedicated to taking great care of our customers, and we're so glad that's been your experience. We appreciate your support and look forward to helping you again."
Profile photo of William Browning

William Browning

August 3, 2026

5  out of  5
rating by William Browning
"Been with State farm for years compared them to other insurance companies ,they had the best rates the drive safe works really good in the app well worth having.as an insurance company very glad to have them"
We responded:
"We appreciate your trust in Charlie McQueeney State Farm over the years! It’s great to know our competitive rates and the Drive Safe app have made a difference in your insurance experience!"
Profile photo of Megan Smith

Megan Smith

July 31, 2026

5  out of  5
rating by Megan Smith
"Olivia is exceptional at what she does. She is efficient and explains everything in detail. I am very happy with the rates and service I received."
We responded:
"Megan, it's so good to hear that Olivia's efficiency and detailed explanations made your experience a positive one. We're delighted that you're satisfied with the rates and service, and we're here to assist with any of your future insurance needs."
Profile photo of Tara DiNicola

Tara DiNicola

July 31, 2026

5  out of  5
rating by Tara DiNicola
"I love everyone at this office. They pick up the phone EVERY TIME you call. There was an issue at my home and Lynn sat on the phone with me while I cried. Once I was composed, she helped me file a claim. Nick helped me follow up with the claim. Abby stepped up to the plate and did another follow up while I worked and even sent me texts updating me on her progress. You can't ask for a better team. They feel like family."
We responded:
"Thank you so much for your heartfelt feedback, Tara. It's wonderful to hear that Lynn, Nick, and Abby were able to support you through a challenging time and assist with your claim. Our team is dedicated to providing the best service possible, and we're grateful to have you as part of our insurance family. If you ever need further assistance, please don't hesitate to reach out."